My Guilty Satisfaction

As a regular bus user the one thing that annoys me most (apart from the Chavs who think everyone on the bus wants to listen to their music) are people at bus stops who are surprised that they have to buy a ticket when the bus turns up.

I mean come on, it's not hard to prepare yourself for the event for which you've just turned up for. You've either already got a ticket for the journey or you have some money to buy a ticket for the journey.  And the thing to do whilst waiting for the bus to arrive is to get either ready to get on the bus. Simple right?

So why is it, every day without fail, someone will hold the bus up whilst rummaging through their bag or pockets or both looking for the obvious thing that will allow them to get on the bus.

Today was no exception. Some guy began to go through his pockets, then his ruck sack, then his pockets again before finally finding his money in his ruck sack.  This search went on for about 2 minutes before he finally purchased his ticket.  It was during this time, I noticed that he had dropped a glove.  The glove fell just outside the door.  I know I know, I should have done the right thing and told him. But no! Not today, this guy had just pissed me off a little so this was my payback for making me 2 minutes later for my coffee. He can lose his glove. And sure enough as he gathered his bag, he hadn't noticed the dropped glove and the doors closed and his glove was gone. Yes! an immediate equaliser.

I did feel a little guilty that I hadn't said anything but a little bit more satisfied that, in a small way, instant karma had been dealt to this incompetent traveller.

That's Valentine's day sorted. Table for two booked. I just hope Sue likes snooker ;-)

Posted via web from funkyjalapeno's posterous

Where's Ronald?

I did something today that I've not done for a very long time. I went into McDonald's for lunch.

As soon as I entered I thought I was in the wrong place.  I was greeted at the door by two employees.  Once I'd ordered (yes I was encouraged to 'Go Large') I was advised my choice would be a few minutes wait.  At this point I was asked to take a seat and my food would be brought to my table.  Not bad I thought.  Before I'd even removed my coat, my food arrived with an apology for the delay.

The customer service assault didn't stop there.  A few minutes later, I was asked if everything was OK with my meal. I didn't even have to take my tray to the bin when I'd finished as another server asked if they could do it for me.

And finally as I left I was wished a good day by the two chaps on the door.

All in all it was a quite pleasant customer service experience. And there was no sign of that scary looking clown!